8 hours Mark Lloydbottom
Session 1: How to Improve Job Profitability
Discover the secrets of how to improve staff efficiency and job profitability. This will be a step-by-step guide that will provide essential insights into improving firm profitability. Use these simple but effective techniques developed by Mark over the last 25 years and taught to some of the biggest firms world-wide. Now it’s your turn!
Session 2: How to Improve Staff Management and Retention
During the last two years Mark has lectured around the world and he reports that the number one issue firms are facing is staff acquisition and retention. Come and hear the latest thoughts and strategies for keeping your staff happy, fulfilled and productive. Discover insights into the world of millennial which will be of value to you AND your clients.
Session 3: How to Improve your Business Advisory Offering
For decades many accountants have given valuable business advice and yet never felt able to bill. This session will look at developing your business advisory capabilities AND look at ways in which you can bill what you are worth and collect what you bill.
Session 4: How to Attract & Retain Clients
In this unique session Mark will share some of his learned insights into improving clients service so that they become greater advocates for your firm and its services. This final session will conclude with “solutions to problems” as Mark addresses head on the challenges you face inn keeping your practice growing and delivering ever-increasing profits.
CPD Course Facilitator
Mark Lloydbottom FCA, CPA
Mark is acknowledged as a futurist who specialises in management planning and strategy for accounting firms. His programmes and consulting are based on over 25 years’ experience as a practitioner and consultant. Mark was a practitioner for 16 years having started his own practice in Bristol in 1978. He is the founder of Practice Track and PracticeWEB and has also served on various committees with the Institute of Chartered Accountants, including Tomorrow’s Practice and the Profitable and Sustainable Practice reports. Mark was a non-executive director of SWAT for ten years, serving as chairman for the last three.
Mark is the co-author of Clients4Life published by the Institute of Chartered Accountants of Scotland, South African Institute of Chartered Accountants and the Institute of Chartered Accountants of Australia and New Zealand.